As Chief Clinical Officer, Jessica leads efforts to support organizations in increasing clinician engagement and improving patient care outcomes, particularly among physicians. Her areas of expertise include leadership development, clinical care redesign through outstanding teamwork, addressing clinician burnout, and advancing professional fulfillment.

Jessica also leads Press Ganey’s Workforce Well-Being Collaborative, an initiative designed to help healthcare organizations identify the varied and disparate needs of their workforce and enable them to respond to their physical, emotional, financial, and operational needs in both the near term and beyond.

As Chief Nursing Officer, Jeff leads Press Ganey’s focus on improving patient and caregiver experience and developing nursing leadership at healthcare organizations nationwide. He also plays an integral role in the company’s workforce initiatives, including Press Ganey’s Workforce Well-Being Collaborative, which focuses on supporting caregivers as they deal with the ongoing challenges of the pandemic. Prior to joining Press Ganey, Jeff served in various chief nursing officer roles at both community-based organizations and major academic medical centers throughout the US. In addition, he was the inaugural Vice President of the Magnet Recognition and Pathway to Excellence programs at the American Nurses Credentialing Center.

As the Director of Workforce Analytics, Milissa leads people and processes aimed at analyzing workforce data and providing improvement insights to healthcare organizations. She drives strategy in analytics, data displays, and linking workforce data to important cross-domain healthcare outcomes, such as safety, quality, and patient experience. Milissa collaborates with teams and leaders across Press Ganey to leverage data to inform and support organizations in reducing caregiver and patient suffering.

As the Director of Workforce Analytics, Milissa leads people and processes aimed at analyzing workforce data and providing improvement insights to healthcare organizations. She drives strategy in analytics, data displays, and linking workforce data to important cross-domain healthcare outcomes, such as safety, quality, and patient experience. Milissa collaborates with teams and leaders across Press Ganey to leverage data to inform and support organizations in reducing caregiver and patient suffering.

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Maecenas gravida mauris quis consectetur tempor. Aenean at volutpat enim. Pellentesque eu lacus vulputate, semper arcu nec, dictum felis. luctus ligula vitae ex aliquam pulvinar. Pellentesque non hendrerit sem. Curabitur placerat, ex ut pharetra ultrices, mper turpis.

Maecenas gravida mauris quis consectetur tempor. Aenean at volutpat enim. Pellentesque eu lacus vulputate, semper arcu nec, dictum felis. luctus ligula vitae ex aliquam pulvinar. Pellentesque non hendrerit sem.

Maecenas gravida mauris quis consectetur tempor. Aenean at volutpat enim. Pellentesque eu lacus vulputate, semper arcu nec, dictum felis. luctus ligula vitae ex aliquam pulvinar. Pellentesque non hendrerit sem. Curabitur placerat, ex ut pharetra ultrices, mper turpis.