Register now

Featured speakers:

Mary Jo Assi, DNP, RN, NEA-BC, FAAN

Mary Jo Assi, DNP, RN, NEA-BC, FAAN
Associate Chief Nursing Officer and Partner Strategic Consulting, Press Ganey

Mary Jo is an Associate Chief Nursing Officer and Partner in Strategic Consulting, partnering with clients to lead strategies to achieve nursing and caregiver excellence by delivering compassionate connected care, strengthening caregiver resilience and engagement, and improving the health care practice and work environment. Prior to joining Press Ganey, she has worked as a clinician, nurse educator, advanced practice registered nurse and nurse executive. More recently, Mary Jo held the position of Director of Professional Practice and Magnet Program Director for ten years in both community hospital and academic medical center settings.Mary Jo served as an ANCC Magnet® Commissioner for six years and is a fellow of the American Academy of Nursing.
Read more Read less
Nicole Rossol, MS CCLS,

Nicole Rossol, MS CCLS,
Chief Patient Experience Officer, Stony Brook Medicine

Nicole is Chief Patient Experience Officer at Stony Brook Medicine. She came to Stony Brook from NYU Winthrop Hospital, where she served as Patient Experience Officer and implemented organization-wide patient experience design and strategy for the hospital, physician practices, and outpatient and ambulatory services. During her tenure there, she redesigned the operations of the patient relations department, launched a hospital concierge program and implemented an enhanced patient rounding model designed to improve performance and increased Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) metrics. Prior to that, she was the Director of Patient Experience at St. Francis Hospital in Roslyn.

Read more Read less
Lindsey Schachter, MD,

Lindsey Schachter, MD,
Asst. Prof. of Clinical & Hospitalist Med. Assoc. Prog. Dir., Geriatric Med., Stony Brook Med

Dr. Lindsey Schachter, MD, is a Clinical Assistant Professor of Medicine at Stony Brook Medicine, specializing in Geriatric and Internal Medicine. She serves as a hospitalist on the inpatient teaching service, Associate Program Director for the Geriatric Medicine Fellowship, and Core Faculty for the Internal Medicine Residency Program. Dr. Schachter has been affiliated with Stony Brook University Hospital for over a decade, contributing to both patient care and medical education.
Read more Read less
James J. Matera DO, FACOI, ACPE, Sr. VP

James J. Matera DO, FACOI, ACPE, Sr. VP
Chief Medical Officer, CentraState Healthcare System

Dr. James Matera is the Senior Vice President and Chief Medical Officer of CentraState Medical Center. A highly respected physician with over 20 years of service at CentraState Medical Center, Dr. Matera has been a key leader in guiding the organization’s transition from a volume-driven to a value-driven healthcare model. As a practicing nephrologist and former President of the Medical/Dental Staff, he brings a wealth of clinical expertise and leadership experience to his position, fostering collaboration among medical staff and executives to enhance patient care and operational efficiency.


Read more Read less
Tracey B. Deaner, MSN, RN, NEA-BC, CPXP

Tracey B. Deaner, MSN, RN, NEA-BC, CPXP
Director, Patient and Resident Experience, CentraState Healthcare System

Tracey Schonfeld Deaner has a diverse and extensive work experience in the healthcare industry. Tracey is currently serving as the Director of Patient and Resident Experience at CentraState Healthcare System since September 2021. Prior to this, Tracey worked as a Patient Care Director at NewYork-Presbyterian Hospital. Tracey has a strong background in patient care, operational and financial oversight, team management, and maintaining quality indicators in healthcare settings.
Read more Read less
pink-box