Today’s healthcare consumers rely on online reviews just as much as provider referrals when choosing care. Patient experience leaders already understand the importance of sharing ratings and comments through Transparency—but that’s just the beginning.
In this strategy-focused session, we’ll explore how leading organizations are building on transparency by amplifying their reviews across the web, growing their online reputation, and creating a consistent presence where new patients are already searching. You'll hear real actionable strategies and takeaways from AdventHealth's consumerism program.
You’ll learn how to:
- Strengthen your online presence and attract new patients by using your existing patient experience data
- Extend your Transparency efforts to third-party sites like Healthgrades, Vitals, and WebMD to help stand out in AI search
- Drive new online reviews for your providers and locations using targeted campaigns for sites like Google
- Use Reputation tools to track, manage, and respond to feedback and continue to boost your online reputation
You’re already invested in patient experience and Transparency, it's time to make the most of that investment and amplify your impact online to reach more patients.
