CMS rule changes are pushing Medicare Advantage plans toward the performance middle, compressing the Star Ratings curve and challenging previously high-performing plans to reassess their approach. From the removal of the Reward Factor to increased emphasis on member experience and the outsized weight of Quality Improvement (QI) measures, the new Stars environment demands both precision and urgency.
In this webinar, Press Ganey experts will break down the cumulative impact of recent rule changes and present sustainable, member-centered strategies to stabilize and elevate performance. Whether you're navigating risk-adjusted HOS measures or aiming to protect QBP eligibility, this session will provide data-backed guidance and tactical approaches for improvement.
