With the recent rule changes (potential and final) around CMS Stars performance, health plans must be more focused than ever on driving performance improvement.
Join Press Ganey and Hyperlift leaders for an inside look at the Stars Center of Excellence—a model designed to help Medicare Advantage plans build sustainable, year-round Stars strategies that drive improved outcomes.
In this session, you’ll hear from Stars performance experts on how top-performing plans are leveraging data to create actionable insights, closing care gaps faster, and aligning cross-functional teams around the metrics that matter most.
Whether you're trying to protect 4+ Stars or climb out of a performance dip, this conversation will offer practical frameworks, examples, and strategic insight you can take back to your team.
Key takeaways:
- Proven Frameworks for Year-Round Stars Execution: Learn how the Stars Center of Excellence helps plans operationalize quality, experience, and overall Stars management priorities across the organization.
- Focus on What Matters: Understand how the right tools and analytics surface risk and opportunity points earlier — to give you time to address them.
- Strategies from the Front Lines: Hear practical examples from our work with Medicare Advantage plans on aligning cross-functional teams to hit and sustain 4+ Star performance.
