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Featured speakers:

Jeff Doucette, DNP, RN, NEA-BC, FACHE, FAAN

Jeff Doucette, DNP, RN, NEA-BC, FACHE, FAAN
Chief Nursing Officer, Press Ganey

As Chief Nursing Officer, Jeff leads Press Ganey’s focus on improving patient and caregiver experience and developing nursing leadership at healthcare organizations nationwide. He also plays an integral role in the company’s workforce initiatives, including Press Ganey’s Workforce Well-Being Collaborative, which focuses on supporting caregivers as they deal with the ongoing challenges of the pandemic. Prior to joining Press Ganey, Jeff served in various chief nursing officer roles at both community-based organizations and major academic medical centers throughout the US. In addition, he was the inaugural Vice President of the Magnet Recognition and Pathway to Excellence programs at the American Nurses Credentialing Center.

Mary Jo Assi, DNP, RN, NEA-BC, FAAN

Mary Jo Assi, DNP, RN, NEA-BC, FAAN
Associate Chief Nursing Officer and Partner in Strategic Consulting, Press Ganey

Mary Jo is an Associate Chief Nursing Officer and Partner in Strategic Consulting, partnering with clients to lead strategies to achieve nursing and caregiver excellence by delivering compassionate connected care, strengthening caregiver resilience and engagement, and improving the health care practice and work environment. Prior to joining Press Ganey, she has worked as a clinician, nurse educator, advanced practice registered nurse and nurse executive. More recently, Mary Jo held the position of Director of Professional Practice and Magnet Program Director for ten years in both community hospital and academic medical center settings.Mary Jo served as an ANCC Magnet® Commissioner for six years and is a fellow of the American Academy of Nursing.

Nicole George, PhD, RN, NEA-BC

Nicole George, PhD, RN, NEA-BC
Assistant Chief Nursing Officer, Press Ganey

Nicole George, PhD, RN, NEA-BC is a seasoned nursing leader with a focus on improving patient experience, professional practice environments, and nurse engagement. As Vice President, Associate Chief Nursing Officer at Press Ganey, she partners with healthcare organizations worldwide to develop and implement effective nursing strategies. With a background in Magnet®️ recognition and clinical care, Nicole is a passionate advocate for nursing excellence and a sought-after speaker on nurse leadership and engagement.

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