Safe and effective AI adoption brings challenges that echo the early days of electronic health record (EHR) implementation.
In this webinar, Mike Thompson, Chief Analytics Officer at Press Ganey, and Dr. Eric Poon, Chief Information Officer at Duke Medicine, will share lessons learned from EHR adoption and explore how those insights can guide successful AI implementation today.
Drawing on new research from a cross-sectional survey of U.S. health systems, the discussion will highlight early successes, persistent barriers, and practical strategies for safe and effective AI integration in healthcare.
By the end of this webinar, participants will be able to:
- Identify parallels between challenges faced in EHR implementation and those emerging in AI adoption.
- Describe key findings from recent research on health system experiences with generative AI and other AI use cases.
- Apply lessons from EHR governance and adoption to strengthen safe AI governance, evaluation, and deployment strategies.
